No one cares about us the client
NFP bought my car`s insur. brokerage. No one notifyed me. My yearly renewal didnt arrive in time for beginning of march as ususal. I called..my broker no longer available. whom ever answers we need to deal with.
Now its mid april and I received a cancellation notice in mail instead of whatever the issue was being solved. It seems they never even bothered to find out what was the problem. Time to find another broker!