Don’t Buy anything from the Brick!!
Don’t buy anything from the Brick!!! I purchased a bedroom set in the middle of September and I was told it would take 3 weeks for it to arrive. 2 weeks later the Brick called to tell me my bed rails were being recalled and I would get them mid to end of November. A week later I got the night table tall dresser and dresser with mirror, when we opened up one of the dressers it came with no handles. I called the brick and they informed me it would take a month and a half to receive handles.
Yesterday I got 6 loose screws in a envelope in the mail (I need 16) with no handles, again I called the brick and they said this is normal that the handles are on their way. But now I’m missing 10 screws? WHAT…COMPLETELY UNACCEPTABLE!! I finally get bed rails today with no pre drilled holes to put bed together, again I called the Brick and they said they can’t help me tonight as they are unsure how the bed rails go together. I told her that as the instructions show there is clearly 2 holes at each end to attach headboard and foot board and my rails have NO drilled holes at either end, how is this even acceptable to give this kind of service when you pay so much money for furniture? I WILL NEVER EVER BUY ANYTHING AT THE BRICK AGAIN!!